Apple has been dealing with a dangerous rise in malware on its security-free products by telling staff to deny that it exists.
For years, Apple has managed to get away with limited security features on its expensive products because no hacker could be bothered learning OSX to infect half a dozen users to steal their Coldplay collection. The outfit could claim that viruses were a result of bad Microsoft programming which Jobs’ Mob did not suffer and its token virus checker only needed to look for two flavours of malware.
Now it seems that the long awaited Apple malware has started to arrive and customers are finding that their machines really can get infected, the company’s reality distortion field is still in operation.
Zdnet said that Apple is conducting an internal investigation into the Mac Defender malware attack but according to an internal memo has told its staff to neither confirm nor deny whether the customer’s Mac is infected or not.
Apparently, Applecare does not provide support for virus removal so staff should not attempt to take it off the machine.